What's your shipping policy?

We ship worldwide, and most orders should arrive within 3-9 days of being shipped. We currently take 1-3 days to process and ship orders. To check what it'll cost to get your order delivered, simply add your desired products to your cart, and calculate! 

We ship all our orders as standard letters via Posten (the Norwegian postal system), which makes shipping quick, reliable and affordable, but not trackable. The good news is: most orders ship straight to your mailbox, and fast! 💌

What packaging do you use?

We are very proud to announce that as of October 2021, we are a plastic-free shop! We now use 100% paper packaging. It's gorgeous, feels lovely to hold, protects your items, and is forever kind to our environment. 🌱

What are my payment options?

We currently only accept secure payments by credit or debit card via Stripe, but we're working to integrate Klarna and Vipps. Hopefully, they'll be up and running soon! 💸

Although we hope you'll love the stationery you've bought, items that have not been used and remain in their original packaging, may be returned within 14 days of delivery. Please email us at hello@fluopaperco.com if you are experiencing issues with your order. 

How do I return an item?

We will only ever obtain and store whatever personal data is necessary for us to complete your order. Your personal data will only be given to others if this is necessary for the purchase to be fulfilled, or in cases where this is required by law. 🙃

How will my personal data be treated?

What are your business details?

For government purposes, here are our officials:

Business Name: Birgitte Lindtvedt

Organizational Number: 916 317 921

Address: Kokkerudåsen 15, 1363 Høvik, Norway

Phone: +47 993 108 10

Where can I learn more about your sales conditions?

We follow Norway's Standard Sales Conditions for Consumer Purchases of Goods over the Internet. To learn more about these regulations, please visit:

Forbrukertilsynet (Norwegian)

The Consumer Authority (English)

What's your shipping policy?

We ship worldwide, and most orders should arrive within 3-9 days of being shipped. We currently take 1-3 days to process and ship orders. To check what it'll cost to get your order delivered, simply add your desired products to your cart, and calculate! 

We ship all our orders as standard letters via Posten (the Norwegian postal system), which makes shipping quick, reliable and affordable, but not trackable. The good news is: most orders ship straight to your mailbox, and fast! 💌

What packaging do you use?

We are very proud to announce that as of October 2021, we are a plastic-free shop! We now use 100% paper packaging. It's gorgeous, feels lovely to hold, protects your items, and is forever kind to our environment. 🌱

What are my payment options?

We currently only accept secure payments by credit or debit card via Stripe, but we're working to integrate Klarna and Vipps. Hopefully, they'll be up and running soon! 💸

How do I return an item?

Although we hope you'll love the stationery you've bought, items that have not been used and remain in their original packaging, may be returned within 14 days of delivery. Please email us at hello@fluopaperco.com if you are experiencing issues with your order. 

How will my personal data be treated?

We will only ever obtain and store whatever personal data is necessary for us to complete your order. Your personal data will only be given to others if this is necessary for the purchase to be fulfilled, or in cases where this is required by law.

Where can I learn more about your sales conditions?

We follow Norway's Standard Sales Conditions for Consumer Purchases of Goods over the Internet. To learn more about these regulations, please visit:

Forbrukertilsynet (Norwegian)

The Consumer Authority (English)

What are your business details?

For government purposes, here are our handy officials:

Business Name: Birgitte Lindtvedt

Organizational Number: 916 317 921

Address: Kokkerudåsen 15, 1363 Høvik, Norway

Phone: +47 993 108 10